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Process Improvement/ Quality Assurance Manager

Bridgeton, Missouri · Manufacturing
Job Title: Quality Manager
Department: Operations
Reports To: GM
FLSA Status: Exempt
Summary Takes an active role in formulating and administering the company’s quality strategy, policies, and documentation
Essential Duties and Responsibilities include the following. Other duties may be assigned.
 · Confirm that plant audit procedures are properly carried out and assigned work schedules are maintained. · Determine overall plant product quality by conducting and evaluating various product tests and tests related to components and packaging. · Resolve major quality problems at multiple facilities, warehouses, and customer sites as required. · Evaluate and take corrective action when necessary with regard to product  / aging inventory· Educate and instruct plant personnel in recommended quality control testing, equipment and general sanitation and housekeeping practices. Confirm these procedures are being maintained. · Consult with plant management and personnel on better operational procedures to improve overall efficiency and project yields. · Discuss plant evaluation with plant management, make appropriate recommendations and set timetable for improvement and corrections. · Function as an information source for customers and other departments when critical quality issues arise. · Assist with preparation of plant evaluation non - conformance reports and submit them to management on a monthly basis. · Accept responsibility of training and preparing new employees for this position on a daily basis. · Develop, maintain, and conduct a review of internal quality systems every quarter, or as required. · Administrative operation of the Preventative/Correction Action System as needed. · Support of customer and agency audits. · Independently contributes and leads the work of others (direct and indirect reports); · Ensuring that documentation and design controls are appropriate for organization. · Perform internal audits once a quarter, or as required. · Addressing non-conformities from previous and current internal and external audits. · Initiates or suggests plans to motivate workers to achieve quality goals. Interfaces with other departments and the internal trainer to develop and implement training programs. · Authority for acceptance/rejection, including release of goods. · Other duties as assigned.

Supervisory Responsibilities                                                    
Carries out responsibilities in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience                                                   
Bachelor’s degree, in a related field, or equivalent. · 4-5 years’ experience in Quality Assurance packaging /. · Demonstrated track-record of accomplishments as a Quality Assurance Manager and with satisfying customers in packaging-driven companies. · Ability to perform as a manager of job responsibilities. · Experience with Quality System rules and regulations, including planning and implementation. · Excellent oral and written communication skills, strong interpersonal skills, and superior organizational abilities. · Ability to read, write, and understand English. · Excellent personnel management skills required. · Ability to take initiative, maintains confidentiality, meet deadlines, and work in a team environment essential. · PC-based computing experience and proficiency required

Language Skills                                                
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills                                                     
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.
Reasoning Ability                                             
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills                                               
To perform this job successfully, an individual should have knowledge of Internet Explorer Internet software; Amtech, RPM, and PDE Manufacturing software; GHG Time System Software; Microsoft Excel Spreadsheet software and Microsoft Word Word Processing software.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles; extreme cold and extreme heat. The employee is frequently exposed to moving mechanical parts and vibration. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate to loud.
Boxes, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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